![]() This will automate the updating so you don't need to run anything manually, and doesn't need secure shell access.Ģ. If you do not have SSH on your account, then you can update the stats by following this method. (remember to change to your domain name) webalizer -D dns.cache -n ~/logs/*access_log Move into the correct directory (eg cd ~/public_html/stats)Ĥ. You will need secure shell access enabled on the hosting package for this method.ģ. You may need to do this on a particularly busy website, where the stats haven't been visited in some time. If you haved SSH available on your account, then you can manually perform an update of the stats. PLEASE NOTE: You must log into the stats for them to update at least once per fortnight - if you don't they will not be updated. The URL must not specify a specific file name.įor instance, if your domain is and AWStats/Webalizer were installed in the stats directory (under public_html), then the URL to use would be The stats are automatically updated when you visit the correct URL. The following article is for pre March 2009 accounts only. Select the cPanel user from the Process Statistics for User section and hit the Go button.Why aren't my AWStats or Webalizer stats pages updating?.Navigate to the Server Configuration > Statistics Software Configuration section.First of all, log in to WHM with root access.Use the following steps to fix the “AWStats not updating automatically” issue from WHM. However, you can also use WHM for more diagnostics. These are some of the significant diagnostics steps you can use to solve the AWStats not updating issue in cPanel. => cPanel Log Daemon version 26.0 complete Processing user. scripts/runweblogs usernameĬhange the username with the cPanel username you want to update AWStats manually. If everything goes right, try running the below command to update AWStats manually from SSH.Sample Output: -rwxr-xr-x 1 root root 686244 /usr/local/cpanel/3rdparty/bin/ The file permission must be 0755 or -rwxr-xr-x.Use the below command to check the permission of the desired file.If the AllowToUpdateStatsFromBrowser=1, move to the following diagnostic file permission.Sample Output: Warning: If you want to be able to use the "AllowToUpdateStatsFromBrowser" AllowToUpdateStatsFromBrowser=1 Make sure that the directive “AllowToUpdateStatsFromBrowser” is set to 1. Your domain.in.conf file using the below command. Check the directive permission of AWStats. Note: Do not forget to change the user with your custom cPanel username. Navigate to the awstats directory using the below command.Log in to SSH using the root credentials.Note: SSH with the root access is mandatory to perform this task. Fix AWStats Not Updating Issue Via SSHįollow the below steps to diagnose and fix AWStats not updating issues in cPanel. Otherwise, you can use the WHM method to solve this issue, as the WHM user-friendly interface will help you solve this error more efficiently. If you’re familiar with Basic Linux Commands, using the SSH method to solve the AWStats not updating error is recommended. It’s easy to solve AWStatus not updating issues from SSH and WHM. However, we can fix this error manually by diagnosing several things in WHM and SSH. But, sometimes, it displays the “AWStats not updating automatically,” which is irritating. It provides easy-to-understand graphical representations to the users so they can analyze the website deeply & effortlessly. However, before starting, let’s briefly look at AWStats.Īdvanced Web Statistics (AWStats) is a free & powerful log analyzer tool to create advanced statistics reports for FTP, mail, and streaming servers. So, let’s have a detailed discussion to solve the AWStats not updating issues in cPanel. Usually, this error occurs due to wrong file permissions, configuration errors, directives, etc. There are several reasons behind AWStats’ not updating error.
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